Frequently Asked Questions about Servers

Listed below are some questions we've been asked. Click on the question to reveal the answer.

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What is Virtual Private Server (VPS) hosting?

A VPS is created by dividing a large webserver into smaller ‘chunks.’ Each chunk acts as if it was its own independent server. This offers the power of a dedicated server, with the added benefit of being both lower cost and more scalable – if more resources are required, this can usually be provisioned within a short timeframe, rather than having to order in additional hardware.

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What is Dedicated Server Hosting?

Dedicated server hosting allows you to lease a private server that is used solely by your sites/applications. Dedicated web hosting is superior to shared hosting in that it has less limitation imposed upon it. While dedicated server hosting is regarded as the most powerful hosting type on the market, it is also the most expensive option.

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What is Managed Hosting?

Managed hosting is an add-on service in which we will provide comprehensive monitoring and maintenance (including the installation of security patches) of your VPS or dedicated server on your behalf.

Managing a server can be a very complex task in order to maintain optimal performance, by selecting a managed hosting add-on you can rely on our vast technical knowledge to keep your server performing at its best.

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Do you require fixed term contracts for VPS / Dedicated Servers?

No. All our VPS and Dedicated Server plans are month to month, they can be cancelled at any time without penalty.

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Do you offer guaranteed uptime for VPS / Dedicated Servers?

Yes, we offer Service Level Agreements (SLAs) that can be purchased that will guarantee a certain uptime percentage as well as response times. For full details please contact us.

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